The Managers Toolbox: Strategies for People, Processes & Problem Solving

Aims of the Managers Toolbox

Those holding a management position are often looked to with an expectation of always knowing what to do or say. While some skills and strategies will have grown and developed during the time spent in this and previous roles, all managers can benefit from finding time and space to explore alternative approaches and fresh solutions.

The workshops offered within The Managers Toolbox series will give the opportunity to work with a diverse group of peers to explore a range of topics, and gather practical advice and tools which can be readily transferred to the workplace. The workshops offered will be reviewed and refreshed regularly, ensuring that there will be the opportunity to access learning relevant to the current health and care climate.

Target audience

The Managers Toolbox series will be of benefit to staff holding a line management role, with opportunities for cross boundary working. This could include supporting work across a whole Directorate, supporting process improvements across systems etc. Agenda for Change banding is not a criteria for exclusion; managers working at differing bands and across diverse roles and organisations will face similar challenges.

This offer is not intended for those who are first time managers (i.e. in their first line management role for 12 months or less). We recommend accessing Introduction to Leadership and Management and/or the Edward Jenner programme for staff at this career stage. Please contact us at [email protected] if you wish to explore alternative offers.

Features and benefits to participants

  • The opportunity to gain key skills within managing people and processes to support personal and professional impact and wellbeing.
  • The opportunity to access a range of high quality learning interventions which suit individual need; the workshops can be accessed in any order, and as many as are relevant can be accessed.
  • Direct booking to the chosen workshops (places are limited, as all sessions are virtual classroom and not webinar format)
  • Virtual delivery of workshops supporting ease of access. Workshops will be experiential in nature, and should be joined from an environment where you can attend camera on, and fully participate.
  • Access to a range of complementary learning materials (articles, videos etc.)

For more information about the Manager as Coach Toolbox Series, including upcoming dates and booking links, please visit our Events page.

Our Leadership Way: This resource has been created by NHS England to offer a structured way of considering how behaviours and responses impact those working with us. This link has an overview of Our Leadership Way, and links to download the full guidance. https://www.leadershipacademy.nhs.uk/organisational-resources/our-leadership-way/

Learning Hub: The national NHS Leadership Academy provide a range of free to access, bite size learning resources covering a wide range of management, leadership and wellbeing themes. https://learninghub.leadershipacademy.nhs.uk/

Edward Jenner Programme: If you have not had the opportunity to consider your leadership impact, Edward Jenner is a great place to begin. This programme is free to access for NHS staff; more information can be found here https://www.leadershipacademy.nhs.uk/programmes/the-edward-jenner-programme/

People Performance Management Toolkit: Managing people, and specifically their performance in role, tends to be the commonest cause of anxiety for line managers. NHS Employers have released this updated toolkit in August 2024 to offer a resource that reflects current strategic workforce documents. This should not be used as a replacement for any internal organisational policies; your own organisations HR team should be the point of contact for specific advice and guidance around managing ongoing performance issues. https://www.nhsemployers.org/toolkits/people-performance-management-toolkit

Quality Improvement: Q Community is hosted by the Health Foundation as a forum to connect those working to lead improvements across health and care. A range of Blog posts and articles can be accessed via the website, but a wider range of resources and collaborative opportunities are available to members. Membership is free, and open to those with knowledge and experience of using different approaches and methodologies to improve the quality of health and care. More information about Q, and how to join the community, can be found here https://q.health.org.uk/join-q/