Health and Wellbeing – Train the Trainer

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Having Safe and Effective Wellbeing Conversations 

Extension of the National Train the Trainer Programme

The final Train the Trainer cohort of the national “How to have safe and effective wellbeing conversations” training programme is now live!

The train the trainer programme is intended to follow on from the national health and wellbeing conversations training programme, and is specifically tailored to HR, OD and facilitation colleagues to support them in delivering the training across their organisations or system. 

Interested organisations should identify relevant colleagues and submit one application per organisation, via the online portal. Applications will need to be signed off by a local executive sponsor (e.g. for example your local People Director or HR Director. Anyone wishing to become a trainer must have pre-agreed consent from their line managers to be able to attend the training session and commitment to subsequently deliver training sessions across their organisation. To apply for the programme, please complete the following form following this link.  

There are currently a high number of DNAs and last-minute cancellations, as this is the last cohort priority will be given to those who have not missed previous sessions. We ask that delegates only register for one date. If you have any questions, please email the team at [email protected]

‘Handling difficult situations – caring for yourself and others with compassion’

Train the Trainer

We are pleased to announce that we are now launching a “Train the Trainer” programme for our award-nominated ‘Handling difficult situations’ training course (please see this link).

The training, which was designed to upskill frontline, patient-facing colleagues with techniques and skills to handle and de-escalate difficult situations using effective communication techniques and active listening skills, has been open to colleagues since 2021 and to date, over 7,000 NHS colleagues have completed the training. In our post course evaluation, we have achieved 95% overall satisfaction, with attendees reporting an average 25% increase in confidence after the training.

As we transition into the new NHS England Operating Framework, with Integrated Care Systems and organisations taking local ownership of staff experience, we would like to train a number of colleagues across each ICS to become local trainers of this programme, embedding the programme at local level and offering longer term sustainability.

Who can apply to be a trainer?

We are seeking colleagues in relevant roles, with capacity to deliver the training at local level, who have expertise and experience in delivering training, as well as potentially subject matter expertise that adds to their credibility (e.g. an understanding of health and wellbeing, violence prevention, HR and organisational development etc).   This could include colleagues in the following roles, however all applications will be considered.

  • Health and Wellbeing Champions
  • Violence Prevention and Reduction Leads
  • Professional Nurse Advocates and Professional Midwifery Advocates
  • Learning and development or organisational development roles
  • Clinical educators, including primary care training hubs

Trainers must have pre-agreed consent from their line manager to be able to attend the two half day training sessions and confirm that they subsequently have capacity and approval to deliver training sessions across their organisation.

How many places are available?

We are offering up to train up to 20 colleagues per ICS. We would anticipate this will be equally spread across a number of organisations, ensuring that it includes those working in primary care. Applications will be reviewed by NHS England to ensure the right candidates complete the programme. 

How to apply?

Training dates will be made available from January-March 2024. The training will be delivered virtually over two, half-day training sessions on different dates. Delegates will need to attend both sessions to be considered as a qualified trainer. All training has been funded by NHS England.

If you are interested in applying, please discuss the opportunity with your line manager in the first instance. Applicants may then apply using this online application form.

If you have any questions on your application, please email the team at [email protected].